Pawz Lodge are committed to protecting your privacy and ensuring you have a positive experience on our websites and when you use our services.
This policy outlines our data handling practices, and in particular how we collect, use, and disclose Personal Data. It covers all Personal Data that you affirmatively provide during your interactions with us, information that we automatically collect when you interact with our Products, and information that we collect about you from third parties. The policy is applicable worldwide, and also describes rights you may have to control our use of Personal Data and how to exercise those rights.
As used in this Privacy Policy, "Personal Data" means any information that can be used to identify or is reasonably linkable to a specific person.
This policy may be updated from time to time for reasons such as operational practices or regulatory changes, so we recommend that you review our Privacy Policy when returning to our website. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Collection of your Personal Data
Whether you have Pawz Lodge account or not, we may collect Personal Data from or about you when you use or otherwise interact with our services. We may gather the following categories of Personal Data about you:
Information commonly used to identify you, such as your name, user name, physical address, email address, phone numbers, and other similar identifiers Information about your job, such as your title and employer Credit/debit card or other payment information Facebook profile information (when you use Facebook to log-in to our Products or to create an account for our Products) General information about your service preferences Information about your device, network, and internet connection, such as your IP address(es), MAC address, other device ID (UDID), device type, operating system type and version, and client version Information about your usage of or other interaction with our Products ("Usage Information") Other information you upload, provide, or create while using the service ("Customer Content"), as further detailed in the "Customer Content" section below We collect this data to provide you with the best experience with our Services. Mostly, we gather Personal Data directly from you, directly from your devices, or directly from someone who communicates with you using Pawz Lodge services, such as a meeting host, participant, or caller. Some of our collection happens on an automated basis - that is, it's automatically collected when you interact with our Products. In certain instances, you can choose whether to provide Personal Data to Pawz Lodge, but note that you may be unable to access certain options and services if they require Personal Data that you have not provided. You can adjust certain settings to reduce the amount of Personal Data we automatically collect from you, such as by turning off optional cookies in your browser's setting or by using our Cookie Preferences link at the bottom of the Pawz Lodge homepage.
More about Customer Content
Customer Content is information provided by the customer to Pawz Lodge through the usage of the service. Customer Content includes the content contained in cloud recordings, and instant messages, files, whiteboards, and shared while using the service. Customer Content does not refer to data generated by Pawz Lodge's network and systems (i.e., data that Pawz Lodge creates because the customer is using the system (e.g., meeting routing information and other meeting metadata).
More about passive collection, including the use of cookies
Pawz Lodge, our third-party service providers, and advertising partners (e.g., Google Ads and Google Analytics) automatically collect some information about you when you use our Products, using methods such as cookies and tracking technologies (further described below). Information automatically collected includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referrer URL, exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this information to offer and improve our services, trouble shoot, and to improve our marketing efforts.
Passive collection involves using cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and gather information about our user base, such as location information at the city level (which we derive from IP addresses). Users can control the use of cookies at the individual browser level and through the "Cookie Preferences" link on our homepage. We will also make reasonable efforts to ensure that we do not use our Products to collect information when you visit websites offered by companies other than Pawz Lodge. For more information regarding cookies or similar technologies, please review our Cookie Policy.
More about our referral program
You may choose to use our referral service to tell others about our products, which will require you to provide us with their name and email address. We rely on you to obtain the intended recipient's consent to be contacted. We will automatically send a one-time email inviting them to visit the website. Unless we are authorized to communicate further, we will only use that person's name and email address for the purposes of sending this one-time email and maintaining an activity log of our referral program.
How we use and disclose Personal Data
We process your Personal Data (i) with your consent (where necessary), (ii) for the performance of any contract you have with us (such as your agreement with us that allows us to provide you with the Services), and (iii) for other legitimate interests and business purposes including in a manner reasonably proportionate to:
Providing, running, personalizing, improving, operating, maintaining our Services. We may use all of the types of Personal Data that we collect for:
Account configuration Account maintenance Fulfilling requests you make related to the service Protecting, investigating and deterring against fraudulent, harmful, unauthorized or illegal activity Providing reports to users based on information collected from use of our service Processing your orders and delivering the Services that you have ordered Providing support and assistance for our Services Providing the ability to create personal profile areas and view protected content Providing the ability to contact you and provide you with shipping and billing information Providing customer feedback and support Complying with our contractual and legal obligations, resolving disputes with users, enforcing our agreements
Facilitating your use of Product features. Your use of certain product features will result in the sharing or publication of some of your Personal Data. For example, if you participate in a Pawz Lodge discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, who have access to that discussion forum or chat room.
Following the instructions of our users. Much of the Personal Data we collect, on behalf of us at Pawz Lodge only.
Keeping you up to date on the latest Service announcements, updates, upgrades, enhancements, special offers, and other information. Read more We may use identifiers, employment information, payment information, Facebook profile information, technical information, demographic information, usage information, and user-generated information:
To provide customer feedback and support Providing you with information and offers from us To the extent you choose to participate, to conduct questionnaires and surveys in order to provide better services to our customers and end users To support recruitment inquiries To personalize marketing communications and website content based on your preferences, such as in response to your request for specific information on services that may be of interest To contact individuals that you refer to us and identify you as the source of the referral, in accordance with the "Referral" section below You can sign-up, and therefore consent, to receive email or newsletter communications from us. If you would like to discontinue receiving these communications, you can update your preferences by using the "Unsubscribe" link found in such emails or by emailing unsubscribe@pawzlodge.com.
We send you push notifications from time to time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you can turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Comply with our legal obligations or the legal obligations of our customers. This includes responding to a legally binding demand for information, such as a warrant issued by a law enforcement entity of competent jurisdiction, or as reasonably necessary to preserve Pawz Lodge's legal rights.
A word about location data. As discussed above, we may collect information about your broad geographic location (city-level location) when you are using our Services or have them installed on your device. We use this information for service-related purposes (such as optimizing your connection to our data center), supporting compliance (such as by telling us where you're located, which can determine what laws or regulations apply to you), and suggesting customizations to your experience with our Services (e.g. your language preference). We do not "track" you using location data and we only use this information in connection with providing the best experience with the Services to you.
What role do service providers play? Note that we may use third-party service providers and our affiliated entities to help us do any of the things discussed here, and they may have access to Personal Data related to the specific activity they are doing for us in the process. We forbid our service providers from selling Personal Data they receive from us or on our behalf, and require them to only use Personal Data in order to perform the services we have asked of them, unless otherwise required by law.
Does Pawz Lodge sell Personal Data?
We do not allow marketing companies, advertisers, or anyone else to access Personal Data in exchange for payment. Except as described above, we do not allow any third parties access to any Personal Data we collect in the course of providing services to users. We do not allow third parties to use any Personal Data obtained from us for their own purposes, unless it is with your consent (e.g. when you download an app from the Marketplace).
That said, Pawz Lodge does use certain standard advertising tools which require Personal Data (think, for example, Google Ads and Google Analytics). We use these tools to help us improve your experience. Sharing Personal Data with the third-party provider while using these tools may fall within the extremely broad definition of the "sale" of Personal Data under certain state laws because those companies might use Personal Data for their own business purposes, as well as Pawz Lodge's purposes. For example, Google may use this data to improve its advertising services for all companies who use their services.
Data Retention
How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required by law.
Security of your Personal Data
Pawz Lodge is committed to protecting the Personal Data you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Data from unauthorized access, use, or disclosure. When we transfer credit card information over the Internet, we protect it using Transport Layer Security (TLS) encryption technology.
We recommend you take every precaution in protecting your Personal Data when you are on the Internet. For example, change your passwords often, use a combination of upper and lower-case letters, numbers, and symbols when creating passwords, and make sure you use a secure browser. If you have any questions about the security of your Personal Data, you can contact us at privacy@zoom.us.
Linked Websites and Third-Party services
Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit or services you use.
Transfer and Storage of Personal Data
Our Products are generally hosted and operated in the United States ("U.S.") through Pawz Lodge and its service providers, though data may be collected from wherever our users are located. We may transfer your Personal Data to the U.S., to any Pawz Lodge affiliate computer, or to third parties acting on our behalf for the purposes of processing or storage. Where local law requires, we may store data locally in order to comply with global regulations. By using any of our Products or providing any Personal Data for any of the purposes stated above, you consent to the transfer and storage of your Personal Data, whether provided by you or obtained through a third party, to the U.S. as set forth herein, including the hosting of such Personal Data on U.S. servers.